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HOSP1080 Technology in the Tourism and Hospitality Industry (Russell): Property Management Systems

Property Management Systems Defined

A property management system (PMS) is a software application for the operations of hospitality accommodations and commercial residential rental properties.

PMS is also used in manufacturing industries, local government and manufacturing.

A property management system is sometimes referred to as a hotel operating system or hotel OS.

Source: techtarget.com

PMS for Hospitality

PMS provides a centralized computer system to organize, schedule and perform the day-to-day functions and transactions involved in accommodations businesses.

Computer record keeping and PMS have increased the efficiency of hospitality industries significantly simply by making it possible to update and consult centralized records from multiple computers and devices.

PMS solutions have been customized for the needs of the hospitality industry to further increase ease of operations.

Source: techtarget.com

Functions of PMS

  • Bookings
  • Check-in and check-out
  • Telephone systems integration
  • Point of sale (POS) integration              
  • Event planning
  • Food and beverage costing
  • Hotel inventory supply management
  • Reporting of key performance indicators (KPI)
  • Security and room locks

Source: techtarget.com

Hotel PMS Defined

 

Source: oracle.com

Hotel Property Management Systems

Source: oracle.com